OUR RETURNS POLICY
Returns will be accepted on any faulty or wrongly described merchandise within 14 days of delivery. We are unable to offer returns on sale items unless faulty or wrongly described.
If you would to return an item, email firstname.lastname@example.org and quote your order number. We will then send you out a returns form. Send it back to us with the item(s) you wish to return within 14 days of delivery to the relevant address for your country.
If you would like to exchange an item, please inform us of the style, size and colour that you would prefer. The item from the original order will first be returned and a new order containing the exchanged item will be processed. We will notify you of your new order number via email once your exchange has been processed.
If you are returning or exchanging a faulty, damaged or incorrect described item Couturing cover all packaging and postage costs. For change of mind returns and exchanges, customers are responsible for all return postage costs.